Terms & Conditions
These terms and conditions apply to all orders placed by the customer with COS I SAID SO at www.cosisaidso.com. Please read our Terms and Conditions carefully before placing any orders on www.cosisaidso. By placing an order, you enter into an agreement with us and accept these Terms and Conditions. We may modify the Terms and Conditions from time to time. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
We recommend that you download our Terms and Conditions to keep a copy for your reference.
These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by Belgian law. COS I SAID SO may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.
OWNERSHIP OF RIGHTS
All rights, including copyrights at www.cosisaidso.com remain with COS I SAID SO and its subsidiaries. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.
PRICING POLICY AND CHARGES
All prices displayed in the COS I SAID SO online store include country specific Value Added Tax (VAT) and exclude shipping fees. The shipping fees will be added to the order in the checkout step and is based on the weight of the package and its destination. Please find more information about our delivery charges for each country under section 4 (Delivery and Shipping).
HOW TO SHOP ONLINE
a. Submitting your order
Before proceeding to payment, you can review your order (including your total price inclusive of VAT and shipping charges) and make changes if needed. You are bound by your order from the moment you accept the online offer of COS I SAID SO and the conditions thereby stipulated have been fulfilled (once the order has been submitted and payment confirmed on the website). Please note that the order will not be valid if COS I SAID SO cannot confirm the billing and shipping addresses that you provide.
We only sell items that we have in stock. Garments may sell out during the shopping session, and stock availability will be updated once you reach the checkout. Please note that all prices and product information on www.cosisaidso.com are subject to change. We cannot provide information about, or guarantee item availability in our stores via the website; some garments that can be seen online are only available, or may be sold out, in selected stores.
The online store is available only to customers who have been issued a valid credit card by a card provider that is acceptable to COS I SAID SO online. You will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. The total order sum will be checked and reserved against the your credit card until the time of delivering the order from our warehouse. COS I SAID SO reserves the right to restrict multiple quantities of an item, or of orders, being shipped to any one customer or postal address.
c. Order confirmation
You will receive an immediate online confirmation on your screen at the end of the checkout, as well as an email confirmation of your order from COS I SAID SO. Please also keep an eye out for your DPD tracking link, you will receive an email with all information about the whereabouts of your package. It is your responsibility to collect your package.
d. Changes to your placed order
Once your order has been placed and you have received an order confirmation email, you may not make any changes to your order. If you wish to make changes to your placed order, or if there is any mistake made in registering customer contact or address details when placing the order, it is your responsibility to contact COS I SAID SO Customer Service immediately or fill out the contact form.
We accept payment by credit card. When paying by credit or debit card, COS I SAID SO reserves the right to check the validity of the card, that there is enough balance to cover the purchase sum, and the address details of the purchaser are correct. COS I SAID SO reserves the right to deny the purchase. The full payment is charged when the package is dispatched.
COS I SAID SO cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the currencies we offer.